We train front desk staff regarding guest/customer dealing, stock management and all kinds of small maintenance. We also provide training to house keeping staff that how to take care of room cleaning, bedding and other related room services.
We train front desk staff regarding rating services i.e. how to obtain reviews & ratings from customers on the spot. Apart from that, getting customer feedback/ratings by contacting them over phone and through social media is also a part of our training.
Taking best care of customers is crucial for every industry. There comes the importance of Audit where we impart training to staff. Under this, we provide solutions related to problems of room fare overcharging, occupancy & vacancy of rooms tracking etc.
Our whole emphasis is always on promoting sales of our associated clients. There are no charges on hotel booking. It’s FREE. We help our associates in improving their sales by promoting them through our mobile app and social media platforms.
At each district and sub-divisional level, we aim to provide legal support to our associates if there is any conflict between them and third party. We always focus on smooth flow of internal affairs with better transparency, therefore, taking care of legal needs as well.